Fivcil Music ships to almost every country in the world. We partner with major domestic and international carriers to ensure that your package safely reaches its destination on time.
Method of Transport:
We use the following carrier for transportation: DHL, UPS, USPS, SF Express or China Post for all orders. If you paid for shipping and asked for a refund, we'll not refund you the shipping cost.
| Shipping Method | Order Value | Region | Cost | Transportation Time |
| Standard Shipping | $0 - $199.99 | United States, Canada, Australia, Austria, Belgium, Israel, New Zealand, Hong Kong SAR, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | $30.00 | 14-21 Business Days |
| Standard Shipping | Equal or Above $200.00 | United States, Canada, Australia, Austria, Belgium, Israel, New Zealand, Hong Kong SAR, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | $0.00 | 14-21 Business Days |
| Expedited Shipping | $0 - $199.99 | United States, Canada, Australia, Austria, Belgium, Israel, New Zealand, Hong Kong SAR, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | $40.00 | 5-7 Business Days |
| Expedited Shipping | Equal or Above $200.00 | United States, Canada, Australia, Austria, Belgium, Israel, New Zealand, Hong Kong SAR, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | $40.00 | 5-7 Business Days |
Transportation Time:
All orders will be dispatched from our warehouse within 3 business days. In peak periods like BFCM and Christmas, please allow for up to 7 business days for dispatch. After the product is shipped, it usually takes 5-21 business days to arrive based on the shipping method you choose.
Please note that shipping time does not include processing time.
The total time required to receive an order is processing time + shipping time.
Upon receipt of your order, we will conduct quality control checks and tests to ensure that the quality of the products is guaranteed prior to shipment.
The average processing time is about 3 business days. However, it may also be affected by the inventory status of materials.
If you have any questions, please refer to the contact page, which is at the bottom of our website. You can always contact us.
Transportation cost:
Our transportation cost for orders value below $199.99 is $30 for both standard and expedited shipping. For orders equal or over the value of $200, the standard shipping cost is 0 and we'll ship it through China Post, which takes 14-21 business days to arrive. And the price for expedited shipping is $40 and we will ship it through SF Express, which takes 5-7 business days to arrive.
Taxation Information:
For the United States;
We don’t charge any taxes in the United States.
For other countries;
In most countries/regions, our customers do not have to pay import charges, customs duties or value added tax (VAT).
However, for some limited countries, you may need to pay customs duties or VAT according to the collection rules of your country/region. You can check with your local customs for more information.
If you have any further questions, please contact our customer service Email：support@fivcilmusic.com
How to Track Shipping Orders:
We will send the tracking number through your email address where you placed the order. For the tracking number, it will take 2-3 days to take effect on the tracking website website, because it takes a certain amount of time to scan and upload the logistics information.
If this information is not available, try again later.
Rest assured that no matter how updated the tracking site is, the estimated shipping time is valid.
For order with standard shipping, please check your order here: https://www.17track.net/en
For order with expediated shipping, please check your order here: https://www.aftership.com/carriers/sf-express